Domestic Shipping Info
We ship orders in plain ivory envelopes that are made of 100% recycled plastic. Please do not cut the package open, or you may damage your new socks!
Please consider purchasing Insurance at checkout to insure that if your package goes missing in transit or is damaged we can reship the items or refund your payment! Does not cover stolen packages. Without insurance we cannot guarantee refunds or replacements.
Insurance cost is $3USD for domestic orders.
Please contact us at firstname.lastname@example.org to report your package missing. All domestic requests for reimbursement for lost parcels MUST be made within 60 days of the shipment date.
Please bear in mind that we can only reship or refund your order one time under this insurance policy. If your replacement package is also lost in transit, we will be unable to send a third shipment.
Our domestic orders ship via U.S Postal Service. Most packages ship within 24 hours except on weekends and holidays. When placing your order online, you will be able to select a shipping option after entering your shipping information.
FREE Shipping: We offer free shipping for all orders placed online and shipped to U.S. addresses. Most orders will be shipped via USPS Ground Advantage. Delivery will be within 3-5 business days in most cases. Please allow up to 10 business days for delivery to Alaska, Hawaii, and remote areas without reliable postal service.
Signature Confirmation: Gladly added for $2USD. Please select this option if there is any risk of mail theft at your residence. Please note that this is NOT insurance and that anyone can sign for your package.
Priority Mail: + $7.50USD. Delivery time is typically within 2-4 business days, includes tracking and insurance. Please allow up to 7 business days for delivery to Alaska, Hawaii, and remote areas without reliable postal service.
Priority Mail Express: Price calculated at checkout. Guaranteed delivery within 1-4 business days of shipment (note that we do not ship orders on weekends). This option includes tracking and insurance. If you are in the U.S., and you absolutely, positively require your package within a week, we highly recommend that you upgrade to Priority Mail Express!
These are estimated times that start from the day we ship the order, not the day you place it.We ship in plain packages. The return address shows our company name as Sock Dreams. (This can be changed by selecting the Discreet Shipping option at checkout, or by emailing us at email@example.com.) No sensitive credit card information appears on our invoices.
US Military Mail
We ship to US Military Mail addresses with free shipping and at no extra charge.
During checkout, simply enter APO, FPO or DPO as your city, then select one of the six “Armed Forces” options in the drop-down menu for your state. The option you choose will depend on the location of the US Military Mail recipient and also the carrier route used for sorting the mail. Those options are:
- AE (ZIPs 09xxx) for Armed Forces Europe, Canada, Middle East, and Africa
- AP (ZIPs 96xxx ) for Armed Forces Pacific
- AA (ZIPs 34xxx) for Armed Forces Americas
For example, if the last line of your address was “APO, AP 96351″ you would select “Armed Forces Pacific”. Please note that Signature Confirmation is not available for military mail.
US Military Mail delivery times vary greatly and are beyond our control. For non-US military, standard International Shipping information and rates apply.